City of Madison turns Comprehensive Plan into Living Document

City of Madison

Interactive Plan

Imagine Madison was a unique public listening campaign that collected feedback from all across the City to plan for the Madison of tomorrow—and beyond. Feedback for the drafting stages of the Imagine Madison process, collected using Konveio, was used to update the City of Madison’s Comprehensive Plan. After plan adoption in 2018, the City launched an interactive version of the Comprehensive Plan powered by Konveio.


The project team at the City of Madison needed a flexible tool to post and collect feedback on their draft Comprehensive Plan in a way that made submitting and managing comments easy for both the project team and participants. The long-term goal of the Comprehensive Planning project was to create a living document that doesn’t collect dust on the shelf but is fun to explore and can be updated throughout the implementation process.


Konveio helped Madison in a few different ways:

  • Commenting directly on the draft document reduced duplication, made participation easier, and simplified analysis of the feedback received throughout the process.

  • Embedded content, like videos, ArcGIS Online maps, and Google Street Views makes it easy to explore the comprehensive plan and conveys key elements in an immersive fashion.

  • Key Feature: An overview page that features the different sections of the plan guides citizens directly to the areas of the plan they are interested in.


Konveio’s unique features helped the project team at the City of Madison to save time during the analysis of the feedback they received. The interactive plan format enables them to post annual updates regarding metrics and indicators outlined in the plan, creating a living document.  

Chris Haller
Denver Hosts Digital Open House to Support Neighborhood Plans


Digital Open House

Denver’s East Central Planning Area contains a rich mix of amenities, jobs, and housing options, and remains one of the most dynamic places in the city. The area’s outdated neighborhood plans coupled with additional changes on the horizon—including plans to improve City Park and add Bus Rapid Transit (BRT)—make East Central a top priority for engaging the community in a new plan. The City needed a way to share the poster boards from the in-person open houses and collect community feedback on them.


While the open houses offered attendees an opportunity to weigh in on key issues like affordability, how to get around, growth and quality of life in the planning area, neighbors who missed their workshop needed a way to participate. The City needed a way to easily share the poster boards from the in-person events for others to review the materials online and share their thoughts through online surveys and comments.


Konveio helped the City of Denver in a few key ways:

  • Landing pages for each event helped provide background info, presentations and a video recording of the meeting

  • Poster boards from the meetings were shared as PDFs, with the ability to post comments in areas where in-person participants added feedback using sticky notes.

  • Images of the meeting results were included on the digital poster boards to provide transparency and offer inspiration.

  • Key Feature: Embedded surveys replicated dot voting exercises used in the meetings to gather priorities.


Konveio’s unique features allowed the City of Denver to collect feedback online that can easily be merged with feedback collected in-person. Online participation allowed the City to reach beyond their in-person attendance, with more comments collected online than at the face-to-face events. The results have been guiding the planners and the Steering Committee as they develop alternatives for the neighborhood plan.

Chris Haller
Albuquerque Makes it Easy to Answer Zoning Questions


Interactive Zoning Code

To ensure that future development aligns with the community’s vision, Albuquerque updated it’s Integrated Development Ordinance (IDO), which governs the City’s land use and development through zoning and subdivision regulations.


Creating a zoning code that addressed myriad land use considerations required extensive detail in the final IDO. While understanding that the foundational document would necessarily be a PDF in the interest of ongoing maintenance and updates, Albuquerque needed a way to readily provide answers to residents about their property interests.


Konveio makes it easy to navigate a complex document online:

  • A sidebar on the zoning document gives readers quick access to view the zoning map, ask questions, or jump to previous or next sections without leaving the zoning document

  • Special icons and overlays within the document identify background documentation, commentary, supporting legislation, and other resources

  • The interactive glossary provides intuitive tooltips to better understand legal terms

  • Home and summary pages provide ways for citizens to jump into the IDO, letting them easily identify their own interests and dive into the relevant information.

  • Key Feature: Digital guides or worksheets around common questions, like “What can I build on my property” allow users to easily create and email themselves a property report.


Konveio helped a city of more than half a million people simplify development procedures and reduce staff time answering questions about a complex Zoning Code by turning a complicated 500-page PDF into an interactive, valuable land use and development tool.

Chris Haller
Maui Collects Input on Multi-modal Transportation Factbook

Maui MPO

Digital Factbook Review

As part of their Long Range Transportation Plan, the Maui Planning Organization created a Transportation Factbook that compiles data from several sources and across various contributing factors. The MPO needed a way to both circulate the Factbook online and collect community feedback on the data, with the ultimate goal of informing Hele Mai Maui, the MPO’s Long Range Transportation Plan.


The Maui MPO is taking a data-driven approach to it’s planning process, wanting to be transparent with the community about the current state of the multimodal system. As a result, there is a need to provide background information and resources that do not disrupt the overall flow of the Factbook, while also collecting community feedback to learn if they got it right.


Konveio helped Maui in a few different ways:

  • Embedded links take readers to support resources

  • Street view overlays to help readers visualize existing conditions

  • Key Feature: Info panel gives readers instant access to the project website and FAQs for context


Konveio’s unique features enabled Maui MPO to collect feedback that will inform Hele Mai Maui and help keep local communities connected by a safe, efficient, and sustainable transportation system in the face of significant growth.

Chris Haller
Shopping Mall in Cupertino to Become Mixed Use Development


Charrette Review

Needing to create a redevelopment plan for a defunct shopping mall site in Cupertino, California, the City turned to the community through a series of Charrettes to identify plan options.


This project is of immense interest to local community members, and the City needed a way to collect and organize huge numbers of comments on Plan Options generated at each Charrette. A spreadsheet was simply infeasible, and the City needed to present a tool that conveyed their commitment to collaboration in the redevelopment planning.


Konveio helped Cupertino in multiple ways:

  • Readers can comment directly on the Charrette summary documents, wherever they choose

  • Readers can respond to other comments, creating threads of dialogue within the community

  • Key Feature:

Simple comment management system allows for easy moderation


Wanting to provide a transparent platform for input on a high-profile project, the City of Cupertino used Konveio to ensure open collaboration on the best path forward.

Chris Haller
State of Hawaii Environmental Council Updates Administrative Rules

Hawai’i OEQC

Policy Review

In 2018, the Office of Environmental Quality Control (OEQC), part of the Hawaii Department of Health, started the process of updating Hawai’i’s Administrative Rules for Environmental Impact Statements.


According to state law, the Environmental Council must request feedback from affected agencies; anticipating very detailed feedback from a range of stakeholders, staff needed a tool that simplified keeping track of the input received, without wasting time sorting and filing away comments received via email or long Word Documents.


OEQC launched a public consultation on the update using Konveio:

  • OEQC shared each version of the updated Hawai’i Administrative Rules with stakeholders and the general public, using Konveio’s intuitive online viewer.

  • Users were able to choose to comment anonymously or register and get access to additional features, including comment editing, deleting, upvoting and downvoting.

  • Users left comments directly on top of the text it relates to, cutting down on the time it took OEQC to track and process comments.

  • The OEQC had the option to moderate comments, in order to ensure that all commenting is appropriate and respectful.

  • Over the course of the project, the OEQC uploaded 4 iterations of the document, continuously updating the chapters based on comments received and re-submitting them for review.


The Konveio app provided OEQC with a platform that is simple to manage and while providing improved access for the public, due to its user-friendly interface. “The setup and administration experience were great. Setup was simple and straightforward, and Konveio staff promptly attended to any questions or functionality suggestions we had.” - said Zackary Stoddard, Planner at the Department of Planning and Permitting, Honolulu Government.

OEQC received 100s of comments, including suggestions on community involvement, potential risks as perceived by residents, concerns over environmental issues and general public support for the revision process. This reflects on active engagement, beneficial for the project’s transparency, quality and implementation process.

Chris Haller